![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"><path d="M 0.148 1.06 C 0.053 0.966 0 0.838 0 0.705 C 0 0.572 0.053 0.444 0.148 0.35 L 0.348 0.15 C 0.442 0.052 0.572 -0.002 0.708 0 L 7.868 0 C 8.003 -0.002 8.134 0.052 8.228 0.15 L 8.428 0.35 C 8.523 0.444 8.576 0.572 8.576 0.705 C 8.576 0.838 8.523 0.966 8.428 1.06 L 4.638 4.85 C 4.547 4.947 4.42 5.002 4.288 5.002 C 4.155 5.002 4.029 4.947 3.938 4.85 Z" fill="rgb(17, 17, 17)" height="5.00155387474404px" id="T1L7vK7HI" transform="translate(4.712 7)" width="8.575800000000001px"/></svg>)
Unsere Preise
Automatisiere heute deinen Kundensupport - Effektiv,
Sorgfältig und günstiger als je zuvor
Pay Monthly
Pay Yearly
10% OFF
Starter Plan
Produktivitätssteigerung
299€
zzgl. MwSt
(1.250 Interaktionen/mth)
+ 0,25€ pro Extra Nachricht
FEATURES
Zugang zum Help Center
Eigenständiges Setup
Antworten über Mail und FB
Business Plan
Volle Automatisierung
1499€
zzgl. MwSt
(7.500 Interaktionen/mth)
+ 0,25€ pro Extra Nachricht
FEATURES
Alle “Starter” Features
Mehr Nachrichten
Komplettes Onboarding und Success Manager
Priorisierte Änderungen
Antworten auch über Socials
Corporate Plan
3999€
zzgl. MwSt
(30.000 Interaktionen/mth)
+ 0,15€ pro Extra Nachricht
FEATURES
Alle “Business” Features
Statistics & Custom Categories included (+0,02€ per Keyword)
Multi-Shop Setup included
Fill Custom Fields included
SLA - (<8 h Response)
Custom Plan
Custom
∞ Interaktionen/mth
FEATURES
Individuelle Lösungen
Pay Monthly
Pay Yearly
10% OFF
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Support Upsells
Wandle Service-Anfragen in Sales um. Löse gezielt Upsell-Nachrichten aus, sobald die KI eine klare Kaufabsicht erkennt.
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Statistics & Custom Categories
Erhalte tiefe Einblicke in deine Chat-Anfragen - mit automatischer Intent-, Sentiment- und Prioritätsanalyse durch AI.
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Multi-Shop Setup
Verwalte mehrere Shops oder Länderaccounts in einem System - zentral, effizient und nahtlos verbunden.
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Fill Custom Fields
Lass deinen Bot automatisch Custom Fields in Zendesk ausfüllen – für mehr Kontext, weniger manuelle Arbeit und höhere Effizienz.
Features in jedem Plan enthalten
Allgemeine & KI-Funktionen
Unterstützung europäischer Sprachen
Unterstützt alle europäischen Sprachen
Individuell anpassbare Bot-Persönlichkeit
Individuell anpassbare Bot-Persönlichkeit - jeder Bot kann in Tonalität, Verhalten und Antworten exakt auf die Marke abgestimmt werden
Standard-Workflows
Zugriff auf Standard-Workflows für typische Prozesse (z. B. Reklamationen, Retouren, etc.)
Custom Workflows
Option auf Custom Workflows für komplexe oder markenspezifische Abläufe
Template-Workflows
Zugriff auf Template-Workflows inklusive Nutzung aller Vorlagen
Integrationen & Echtzeitdaten
Alle Integrationen inklusive
Alle Integrationen inklusive (z. B. Zendesk, Shopify, Notion, Warenwirtschaftssysteme)
Daten lesen & schreiben
Datenlesen und -schreiben möglich (z. B. Bestellungen ändern, Tickets bearbeiten oder exkludieren)
Echtzeitdatenanbindung
Echtzeitdatenanbindung durch native Integrationen
Automatische Ticket‑Verwaltung
Automatische Ticket-Verwaltung: Status setzen, Tickets exkludieren, Anfragen nach Sentiment filtern
Datenschutz & Hosting
100 % DSGVO-konform
Vollständig konform mit der EU‑Datenschutzgrundverordnung (DSGVO)
Datenhosting ausschließlich in Deutschland
Ausschließlich in deutschen Rechenzentren gehostet – sicher und compliant
Analyse & Reporting
Sentiment‑Analyse für Ticketpriorisierung
Sentiment-Analyse der Anfragen, um Tickets zu priorisieren oder zu ignorieren
Automatisches Setzen des Ticketstatus
Ticketstatus wird automatisch gesetzt – konsistent und fehlerfrei.
FAQ’s
Welche Unterschiede gibt es zwischen den Plänen?
Die Pläne unterscheiden sich in der Anzahl der monatlichen Interaktionen, verfügbaren Features und Zusatzservices. Starter eignet sich für erste Produktivitätssteigerung, Business und Corporate für volle Automatisierung.
Was passiert, wenn ich mehr Nachrichten als im Plan inkludiert verschicke?
Überschüssige Interaktionen werden pro Plan separat berechnet: So bleiben die Kosten transparent und skalierbar.
Kann ich Pläne oder Features flexibel erweitern?
Ja, alle Pläne lassen sich jederzeit um Upsells wie Custom Flows, Statistics & Custom Categories, Multi-Shop Setup oder Fill Custom Fields erweitern. So wächst dein Bot flexibel mit deinen Anforderungen.
Was bedeutet eine Interaktion?
Eine Interaktion entsteht immer dann, wenn das System basierend auf vorhandenen Informationen eine Aktion ausführt, zum Beispiel eine automatisch generierte Antwort an den Kunden oder die Ausführung eines Custom Flows. Wenn keine passende Information oder kein Flow vorhanden ist und die Anfrage an euer Team übergeben wird, entsteht keine Interaktion und es wird nichts berechnet.
